HCI Publications & Research

Five peer-reviewed papers at leading HCI and marketing conferences explore how people interact with digital systems in contexts from healthcare and AI to mobile UX and public kiosks. Covering topics like notifications, choice fatigue, and public interfaces, this work strengthens my design toolkit by blending rigorous research insights with the creation of intuitive, impactful product experiences.

Engage or Overwhelm? Navigating the Tension Between Notifications, Consumer Well-Being, and Digital Fatigue

2025 Global Marketing Conference (GMC)
Hong Kong

This research examines how urgency tactics, FOMO, and digital fatigue shape user responses to marketing notifications, offering strategies to inform without exhausting users.

Managing Notifications: How Social Connections Influence Notification Settings on Smartphones

2022 UCL Interaction Centre
London

This study reveals how iPhone users prioritise notifications tied to close social connections, offering insights for designing smarter, relationship-aware notification systems.

Progressive Disclosure Options for Improving Choice Overload on Home Screen

2020 AHFE / Springer
Virtual

This publication shows how progressive disclosure eases decision fatigue on smartphone home screens, making interfaces lighter and faster to navigate.

Employing Shortcut Setting and Subitizing Effect for Improving UI of Multi Media Kiosks

2018 HCII / ACM
Las Vegas

This research applies cognitive psychology to kiosk UI, optimising shortcuts and layouts to speed up visual search and boost usability.

Personalised Shortcut Options for Hospital Self-Service Registration Kiosks

2017 HCII / Springer
Vancouver

This study on healthcare UX introduces personalised and group-recommended shortcuts to reduce patient wait times and enhance check-in efficiency.