Five peer-reviewed papers at leading HCI and marketing conferences explore how people interact with digital systems in contexts from healthcare and AI to mobile UX and public kiosks. Covering topics like notifications, choice fatigue, and public interfaces, this work strengthens my design toolkit by blending rigorous research insights with the creation of intuitive, impactful product experiences.
This research examines how urgency tactics, FOMO, and digital fatigue shape user responses to marketing notifications, offering strategies to inform without exhausting users.
This study reveals how iPhone users prioritise notifications tied to close social connections, offering insights for designing smarter, relationship-aware notification systems.
This publication shows how progressive disclosure eases decision fatigue on smartphone home screens, making interfaces lighter and faster to navigate.
This research applies cognitive psychology to kiosk UI, optimising shortcuts and layouts to speed up visual search and boost usability.
This study on healthcare UX introduces personalised and group-recommended shortcuts to reduce patient wait times and enhance check-in efficiency.